Bandsintown is a concert discovery app that helps users find tickets, but we do not sell tickets directly. The tickets you buy on Bandsintown are either part of our in-app purchase flow, or hosted on the seller's official site where we redirect you. In either case all support, refund requests, and other information about the event should be taken up directly with the seller. You can see what ticket company we have on file for an event by finding the event on your website and clicking the Tickets button. If you do not see any ticket information it would be best to reach out to the venue listed.

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