If you are experiencing issues, please try refreshing our live player!

It may also help to try logging out, clearing your cache and cookies, turning off any adblockers, and making sure you are using the most updated browser.

If you have an iPhone:
Go to your phone settings
Scroll down towards the bottom to Bandsintown
Scroll down to "Factory Defaults"
Toggle ON the switches for "Force Log Out", "Internal Database", and "Image Cache"

If you have an Android:
Go to your phone settings
Scroll to Apps
Scroll to Bandsintown
Scroll to Storage then click Clear Data and Clear Cache

If you are still having trouble, please tell us what browser type and version you are using as well as send a screenshot or screen-recording of what you are seeing to PlusSupport@bandsintown.com or use the Support chat bubble at the top right corner of our player.

Did this answer your question?