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How do I get my comments to show up on the live chat?
How do I get my comments to show up on the live chat?
Updated over 2 years ago

If you are experiencing issues, please try refreshing our live player!
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If you have an iPhone:

  1. Go to your phone settings

  2. Scroll down towards the bottom to Bandsintown

  3. Scroll down to "Factory Defaults"

  4. Toggle ON the switches for "Force Log Out", "Internal Database", and "Image Cache"

If you have an Android:

  1. Go to your phone settings

  2. Scroll to Apps

  3. Scroll to Bandsintown

  4. Scroll to Storage then click Clear Data and Clear Cache

If you are still having trouble, please tell us what browser type and version you are using as well as send a screenshot or screen-recording of what you are seeing to support@bandsintown.com

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