What should I do if I'm getting invalid credentials when I login to the app?

Please double check you're logged into Bandsintown using the correct email subscribed to Bandsintown PLUS.

On the web:

1. Visit bandsintown.com.
2. Click on the menu icon in the top right corner of the page
3. View your account email in the dropdown menu: "logged in as (email)"

On iOS:

1. Tap the Profile page (person icon) at the bottom right
2. Tap on the Settings button (gear icon) at the top right
3. View your account email near the top of the page

On Android

1. Tap the Profile page (person icon) at the bottom right
2. Tap on the Settings button (gear icon) at the top right
3. View your account email near the top of the page

Have any questions or need help with Bandsintown PLUS? Please send us an email at PlusSupport@bandsintown.com