Please double check you're logged into Bandsintown using the correct email subscribed to Bandsintown PLUS.
On the web:
- Visit bandsintown.com.
- Click on the menu icon in the top right corner of the page
- View your account email in the dropdown menu: "logged in as (email)"
On iOS:
- Tap the Profile page (person icon) at the bottom right
- Tap on the Settings button (gear icon) at the top right
- View your account email near the top of the page
On Android
- Tap the Profile page (person icon) at the bottom right
- Tap on the Settings button (gear icon) at the top right
- View your account email near the top of the page
Have any questions or need help with Bandsintown PLUS? Please send us an email at PlusSupport@bandsintown.com