Bandsintown is a concert discovery app that helps users find tickets, but we do not sell tickets directly. The tickets you buy on Bandsintown are either part of our in-app purchase flow, or hosted on the seller's official site where we redirect you. In either case all support, refund requests, and other information should be taken up directly with the seller. You can see what ticketing company we have on file by searching for the event on our website, clicking on Tickets, and seeing what website comes up.

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